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Frequently asked questions
Yes, WAMD provides free shipping on all orders within India. Currently, international shipping is not available. Enjoy seamless shopping with no extra delivery costs!
Your WAMD orders typically take 5-15 business days for delivery. We ship primarily through DTDC Express. If DTDC does not service your area, we use Amazon shipping or other courier partners based on your preference. We strive to process and deliver your orders as quickly as possible, ensuring reliable service every time.
WAMD accepts UPI, Credit Card, Debit Card, and Net Banking payments, securely processed through gateways like Razorpay and PayU. Please note that we do not offer Cash on Delivery (COD) at this time. Enjoy seamless and secure transactions for your orders.
If your payment is successful but you didn't receive an order confirmation, it could be due to a technical issue with the payment gateway. Please email us at wamdofficial@wamdstore.com with screenshots of the transaction. We will raise a ticket with the payment gateway to ensure you receive a refund. Rest assured, your amount is safe, and we will resolve the issue promptly.
Yes, you can return your order with ease. The return window is 10 days from delivery date. Contact us to initiate the return process. We will arrange a return pickup and send you a shipping label via email or WhatsApp. Simply print the label, pack the product, and attach it to the package. Our courier partner will pick it up directly from your doorstep, ensuring a hassle-free experience.
WAMD initiates the refund as soon as we receive the returned package and verify that the product is undamaged. Our quick and seamless refund process ensures you receive your money back promptly after the return is approved.
Yes, you can cancel your order anytime before we forward your parcel to the courier partner. If the parcel has already been shipped, you’ll need to go through our easy return process. Our hassle-free cancellation and return options ensure a smooth experience.
WAMD initiates the refund process immediately after you contact us and request a cancellation. Our efficient process ensures prompt handling, so you can expect a quick resolution.